A guide to event registration

By Graham Stewart


With any type of event you organise - conferences, stakeholder meetings, open days, employee engagement events or anything in between - using an online event registration tool can make your life a whole lot easier.

Today’s event attendees want an efficient, easy to use service – by reducing the time they spend registering and arriving for your event or finding out essential information about it, you improve customer satisfaction, making guests far more likely to speak fondly of your event, and attend the next one.

If you are struggling with registering or welcoming guests at your event, our handy guide to event registration can help!

Here’s what you need to know…

What is event registration?

Event registration is the moment in which a delegate or attendee makes the decision to attend your event, by registering interest, signing up or purchasing a ticket.

The way in which this is done can differ – whether it be online, in person or by phone. But it is always the beginning of the direct contact of the customer journey for event professionals, meaning you need to get it right.

Who needs an event registration system?

All event professionals responsible for registering attendees, communicating event details and checking in at an event should use an event registration system of some kind.

Exactly what you need will differ. But if you want to make the event registration process as smooth as possible for you and your attendees, you should invest in one.

Hear from customers who have used online registration tool DelegateManager to their advantage.

What are the benefits of an online event registration system?

From being easy to use to opening clear communication channels and reducing time - there are clear benefits to utilising an online event registration tool.

Having an easy to use online event registration tool is also ideal for collecting much-needed data from your attendees. Being able to communicate with them using this data, pre, during and post event will help to enhance it.

A reduced, or quicker queue at event check-in is also a huge benefit of online event registration. With a digital tool, there is no longer a need for pen and paper slowing down each stage of on-site registration.

Utilising the best registration tool for your event will allow you to keep up to date with attendee information and help you manage your overall event.

Are you thinking about using an online event registration system for your next event? Find out more about the key features of DelegateManger, or get in touch with a helpful member of our team – ask us anything, we’re here to help!

Jul 15, 2019 by Graham Stewart